Goki and Portal

Goki: It means that the lock is already connected to another property room, so you need to follow these steps:

Goki "This lock belongs to another property" message during installing the lock

Goki, Troubleshooting Spaces App stops at 30% when connecting a new Goki Device

Goki: Spaces App stops at 30% when connecting a new Goki Device

Goki: There could be several reasons why a PIN/Code may not work. Please see a few troubleshooting steps below.

Goki PIN/Code does not work

Goki-The guest does not receive an email

Goki-Troubleshooting transferring reservations from PMS

Goki-Reservation is not transferred from PMS

Goki-Troubleshooting Mapping error (Broken error)

Goki-Rooms show as broken mapping

Goki-How to set same PIN/Codes for all doors

Goki-Set the Same PIN/Code for all doors/locks

Sarah Mousavi

Goki General Troubleshooting

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