Goki and Portal

Goki-In this article, we're going through all the functions in the Common Areas section on the Goki dashboard.

Goki-Common Areas on Goki Dashboard

Goki-In this article, we will be going through rooms settings and how to manage them.

Goki-Rooms Settings

Goki-In this article, we will be going through PIN types and their functionalities on Goki Dashboard.

Goki-PINs/codes on the Goki Dashboard

Goki-In this article, we will be going through room's PIN/codes logs Settings

Goki-PIN/codes Logs

Goki-Settings - Basic information

Goki-Settings - Danger Zone

Goki-Learn how to generate reports for Guest's Data and reservations.

Goki-Reports - Download Guest's Data & Reservations

Goki-Settings which is needed to book your property via Goki app

Goki-Settings - Customization

Goki-Push notifications to show up on guests' phones and stay in contact with them.

Goki-Autopilot-Notifications

Goki-Automate and customize your workflow and guest experience by Autopilot.

Goki-Customizing Autopilot

Goki-With GokiAir, the guests can have shorter PINs/codes that are easier to be remembered.

Goki-Shorter PINs/Codes for the room

Goki-In this article, we'll be going through the automation responsible for generating SmartKey and PIN for a reservation with changed access.

Goki-Change Access Automation

Goki-Users don't get the SMS by Twilio

Goki-In this article, we'll be going through the automation responsible for generating SmartKey and PIN for a reservation.

Goki-Generate Access/Send PIN email/Schedule Automation

Goki-Create an Autopilot workflow

Goki-Notify guests about reservation Date Changes and generate revenue by Extend Stay.

Goki-Date Changes and Extend the Stay Email or Notification

Goki-In this article, we'll be covering the automation dedicated to sending automatically generated PINs to guests.

Goki-Reservation Assigned (Detected) Email or Notification

Goki-Communicate with guest by sending Shout-outs and ask them about their stay.

Goki-Shout-Outs & Sentiment Tracking

Goki-Set the web app link in the SMS with the integration with Twilio.

Goki-Have the web app link as a variable in the SMS template

Goki-With GokiAirs, the guests can use their reservation PIN on any common areas too.

Goki-Same Room PIN/Codes on Common Area - Via GokiAir

Goki-An overview of Guest Profile on Gboard and its different functionalities.

Goki-Reservations-Guest Profiles & Functionalities

Goki-Batch upload reservations

Goki-Reservation Claimed by another Guest

Goki-In this article you will learn how to resend PIN/codes email to the main guest or to the companion or any other email the guest has asked.

Goki-Resend PIN/codes email

Goki-In this article you will learn how to manage reservations.

Goki-Reservation Drawer - Manage Reservations

Goki-In This article, we will be going through the steps how to download the PINs as a PDF file

Goki-Download all Reservation PINs

Goki-In this Article you will learn how to extend check-out time for the Guest.

Goki-Late check-out

Goki-Guests with booking.com email will receive the PIN email clearly.

Goki-Reservations from different domains (booking.com)

Goki-Invite your teammates and let them access your Goki Dashboard and Spaces App.

Goki-Invite Team Members & Set permissions

Goki-Set what your team members can do or see in Goki Dashboard and Spaces App.

Goki-User (Team Member/Staff) Permissions

Goki-Learn more about your Goki Subscription.

Goki-Subscription

Goki-Speak directly to the guests by sending messages to them.

Goki-Chat with the Guests (Goki Dashboard & Spaces App)

Goki-Communicate with the guests by sending any kind of notifications to them.

Goki-ShoutOuts

Goki-You can create different activity types: paid, free, limited seats, repeating and more.

Goki-Activities

Goki-In this article, we'll be going through managing Goki locks only on Common Areas

Goki-I am using Goki Locks only for Common Areas.

Sarah Mousavi

Goki Dashboard Details/Sections/Functionalities

Find answers and get help from Intercom Support and Community Experts

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