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Goki-Reports - Download Guest's Data & Reservations

Goki-Learn how to generate reports for Guest's Data and reservations.

Written by Sarah Mousavi

In Goki Dashboard, there's a feature that allows you to download 2 types of reports:
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1. Guest Check-in Data - You can obtain the guest's check-in information, including details about their companions. The Excel file contains the information collected from the Check-in Form that guests complete on the Arrival App.
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​Note: Check-in Data is the information that is collected during check-in through the Arrival App.


2. Download Reservations - All reservations between date ranges.
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​The Excel includes the following information:
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1. Confirmation Number

2. Reservation Status

3. Date
4. Origin of the reservation
5. Guest's Name/Last Name and Email

6. Owing and Currency

7. Source

8. Amount of Guests (Adults, Child)

9. PMS ID
10. Room Type
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Note: Maximum 10,000 rows per export.
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​Steps to download the Reports:

  • On the Goki Dashboard click the button "Settings"

  • Go to "Reports"

  • Indicate the Date Range

  • Click the "Download CSV" button
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