Goki and Portal

Distinguishing SmartKey (Bluetooth app unlock) from PIN code access, with a clear diagnostic flow and physical hardware check for staff.

Goki: SmartKey vs PIN — How They Work and Troubleshooting Unlock Failures

In this article, you will learn how to change Wifi Module for SmartLock Pro

Goki-SmartLock Pro - I am changing the Wi-Fi Module

Goki-If the SmartLock Pro's handle is broken, it could be due to a broken clutch.

Goki-Smart Lock Pro - Replacing The Clutch

Goki-SLP - Troubleshooting FAQ

Goki-Find out how to perform a hard reset on your Goki SmartLock.

Goki-How to hard reset the SmartLock (old generation)

Goki-Only use the metal key to open the door as a back up in an emergency situation.

Goki-How to use the metal key on Smartlock (old generation)

Goki-The Reset Button is not beeping (Smartlock Old generation)

Goki-SmartLock (Old generation) Modification

Goki-SmartLock Modification

Goki-The Disc is not lighting up (Smartlock Old generation)

Goki-If your SmartLock is going green but you don't hear a motor noise, then you have a connection issue.

Goki-The Locks screen goes green, but doesn't open (Smartlock Old generation)

Goki-When the handle of the smart lock (old generation) is broken

Goki-Old generation Smartlock Error code 31

Goki-Error code 31

Goki-How to Change the Wi-Fi Module on the SmartLock Pro

Goki-How to hard reset SmartLock Pro (SLP)

Goki-How to hard reset SmartLock Pro

Portal-Find out how to remove the disc as well as the battery from the SmartLock.

Portal-How to remove the disc and battery from the SmartLock

Goki-Replace low battery with charged one.

Goki-How to Replace Batteries

Goki-In this video, we demonstrate how to connect your lock & the Goki SmartDisc using our adapter. (Module)

Goki-How to Connect the Goki Adapter to Your SmartDisc

Goki-Troubleshooting to show how to adjust latch orientation without disassembly

Goki-How to adjust latch orientation without disassembly

Goki-Troubleshooting smartlock pro battery when over so soon

Goki-Why does my Smartlock Pro battery die after a certain amount of time?

Sarah Mousavi

Goki-Troubleshooting Locks

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