Goki has built an instant communication system between properties and guests. Once the guest sends the message to the Property, you will get a notification and it instantly appears on Spaces App.
Pre-conditions:
This feature is only available to the trial and approved accounts.
You should have Chat related Permissions
The "Chat & messages" feature should be on
Notes:
From the Spaces App, you can only reply to the guests who send you a message, otherwise, to send the first message to the guests you should use Gboard.
If the guest sends you a message, you will get a notification on your phone and you can open it by tapping on it.
You can Mark as read and Unread by dragging the message row right to the left
Staff and guests are able to copy the abstracted link/text on the messages and send it to others if needed.
Staff can't send payment requests and Extended stay quotes via Spaces chat.
Notification Settings
"Chat & massages" notifications are turned on by default in the Spaces App.
If you want to turn it off, follow the steps below
Open Spaces App
Search and open Preferences from the Menu Bar
Open "Notifications"
Turn off the "Chat & messages" toggle, so you won't get notifications on your Phone
Protip:
You are able to send and receive messages in different Properties accounts, regardless of your currently selected Property (in the menu).
For example, if you are a staff member with one account in 2 Properties and in both you have chat-related permissions, no matter in which Property you are logged in - In the "Message" section, you have access to both Property massages, under the Property name.