Skip to main content

Goki-eZee + Goki

Goki-Automate key generation, check-in, and more with Counter + Goki integration.

Written by Sarah Mousavi

Now you can use your eZee property management system with Goki to automate some of your processes.


​Note:

  • This feature is only available to the trial and approved accounts.

  • Only the guests whose emails are added in white-listed on the trial account will get the Goki emails.

Supported features

  1. Room mapping

  2. Automatic Key generation

Connect eZee to Goki

  • Go to Settings > Marketplace

  • Click on the Enable button on the eZee card.

  • Copy the Access Token from Goki and send it eZee's support team

  • eZee's support team will create a Goki Interface

    1. Room mapping

    For Goki to understand which reservation belongs to which room, you need to map your Goki rooms/beds to eZee's rooms/beds.
    ​
    ​Note:

    You need to map the rooms to Goki from eZee, you need to contact eZee support to complete the Mapping process.
    ​

    2. Automatic Key generation

    Whenever eZee sends up a reservation update that indicates the reservation is checked in, we generate a SmartKey as long as there is a SmartLock on the room.

    • Make sure eZee and Goki are connected.

    • Make sure your rooms & beds are mapped between Goki and eZee.

      Note:
      In order to see the reservations on Goki from eZee, you need:

    • to go to Reservation in eZee

    • Press Edit Reservation

    • Press Booking Details

    • Below you will find the box of Integrations

    • Press Key Card > Generate Key Card

    Notes:

    • You will get reservations on the Goki dashboard without email or name or the room assigned.

    • A confirmation code for reservations to be received is mandatory.

    • When you check the travelers in eZee in Gboard you will see a PIN for the reservation

    Notes:

    • It's mandatory to have a SmartLock installed on the room for getting PIN otherwise you just see a green tick showing the user is checked in.

    • If there is no Room assigned to the reservation or is not mapped Goki doesn't generate PINs and the room section will be blank.


    ​eZee Integration Limitations

    eZee sends updates to Goki on these events: creating a new reservation, changes on from/to dates, status, booker information, and room.

    Trial Account limitations:

    • Only the guests whose emails are added in white-listed will get the Goki emails.


    ​

Did this answer your question?