At this time, subscription and billing changes cannot be managed directly within Portal.
Credit Card Updates
Credit card and payment method updates are not available in the Portal dashboard. If you need to update your credit card for autopay or change your payment details, please contact our Support Team directly — do not attempt to update payment information through the dashboard.
Invoices
Invoices are sent automatically via email to the billing contact on your account. They are not available to download from the Portal dashboard. If you have not received your invoices or need copies sent to a different email address, please contact our Support Team.
All billing and subscription requests include:
Credit card or payment method updates
Invoice copies or resending invoices
Changing the billing contact email
Plan changes or upgrades
Account cancellation or downgrades
For any of the above, please contact our Support Team via the chat widget in the Portal dashboard. Our team will review your request and assist you with any necessary updates.